Absenteísmo e Insatisfação no trabalho – Possíveis indicadores de turnover em um grupo de operadores de caixa de um supermercado

Abstract

This work aimed to identify which factors are causing absenteeism in the organization based on the study, based on theories together to discuss the questionnaire, assessing the organizational climate within the company, and discover the best way to reduce this frame absenteeism and turnover, and the measures used in the management of managers. To study this problem is to raise questions and analyze the causes of turnover in the sector of cashiers in a supermarket, in order to reduce costs and seek to satisfy employees. To develop this study we used the literature on secondary sources and a structured questionnaire aimed at employees in the industry. Through the data presented it is inferred that the organization has the need to create and re-evaluate their actions with employees to better performance in the organization.