ABORDAGEM DOS ENFERMEIROS EM ATENDIMENTOS DE CRISES PSIQUIÁTRICAS NO CONTEXTO DA URGÊNCIA E EMERGÊNCIA

Abstract

This study investigates nurses’ approach to psychiatric crises in urgent and emergency situations, aiming to identify challenges and opportunities for improvement. Legislation, The Administrative Rule No. 3.088/2011 establishes the Psychosocial Care Network (RAPs) for individuals experiencing mental distress or disorders within the scope of the Unified Health System (SUS). Bibliographic analysis reveals the importance of historical understanding, compliance with government guidelines and the implementation of innovative approaches. The results highlight the need for a comprehensive approach in the care of psychiatric crises, considering notonly the clinical aspects, but also the emotional, social and relational dimensions of patients, for more humanized and effective assistance. In conclusion, nurses face emotional overload, lack of adherence to treatment and communication barriers and the implementing measures to improve professionals’ emotional support, promote effective communication and strengthen interprofessional collaboration are essential to guarantee quality care for patients in psychiatric crisis situations.