PINTO, Jackeline Tayná da Cunha; http://lattes.cnpq.br (Faculdade FacmaisBrasilDepartamento 1FACMAIS, 2022-12-13)
Bank branches have become a place of great importance for people looking for
financial solutions. However, in these moments the client is passive of finding himself
in unpleasant situations that can be inherent to the ...