TREINAMENTO DE FUNCIONÁRIOS COMO FERRAMENTA ESTRATÉGICA PARA REDUZIR O RETRABALHO: UM ESTUDO DE CASO EM UM FRIGORÍFICO

Abstract

The theme of this monograph is summarized in this study sought to rework and get answers to the following question: Employee training can help reduce rework? The overall objective focused on the development of a study on the importance of employee training to reduce rework and specific objectives is delimited to perform a literature search on employee training and rework; up with employees, what are the main causes of rework, or what are the causes that lead employees to do the job again and verify that these causes have some connection with the employee's ability to perform tasks. In field research, was used as a technical procedure, an interview through structured questionnaire which was given to company employees. The choice of theme is justified because it is a very interesting subject that involves the entire market organization, and the reduction of rework is interesting for all companies. And now this discussion is necessary, therefore, is living large organizational problems related to employee training and rework