O CONHECIMENTO DOS ENFERMEIROS SOBRE SEGURANÇA DO PACIENTE NA QUALIDADE DO CUIDADO DE SAÚDE: UMA REVISÃO DE LITERATURA

Abstract

Patient safety is characterized by concern about the extent of the occurrence of adverse events, ie, injury or damage to patients, caused by health care provided by health professionals. Noting that these are involved by social and economic costs, and may involve irreversible damages to patients and their families. The general objective of this study is to identify nurses' knowledge about patient safety. The methodology was carried out through an integrative review of the literature, by means of a bibliographical survey on electronic material in the databases of the Virtual Health Library (VHL), especially in the LILACS, BDEnf and SCIELO databases, in search of national articles in the years 2010 to 2017. The results confirmed the existence of barriers that impede the development of patient safety, such as lack of knowledge, lack of communication, infrastructure, lack of capacity building, difficulty in teamwork, fear of punishment, lack of leadership and work overload. The data show that nursing professionals lack knowledge about patient safety, increasing patient and patient insecurity. Difficulty implementing strategies to promote patient safety. It is concluded that there is a difficulty in promoting a patient's safety culture due to the lack of knowledge of nurses about patient safety, where there is a great need for continuing education, and it is evident that professionals need greater knowledge about notifications, how to implement the PNSP, the use of feedbacks and a better scaling of teamwork, and the implementation of protocols and management support is necessary.